Packaging returns
Altitude Facilities — pallets and divider boards.
Altitude Facilities — pallets and divider boards.
Deliveries, quantities and dates follow the shape of Altitude's own records; the Good / Repair / Scrap splits and the names attached to the work are generated, because those have never been recorded. Customer names are placeholders. Nothing here is a finding about Altitude, about a customer or about a person, and none of it may be quoted as one.
Pallets and divider boards received back from customers, and what they graded to.
The first question anyone should ask of a report, and the only one this page can currently answer badly. It is counted from the data, not written in by hand, so it will start telling a better story on its own.
Deliveries and quantities are Altitude's own. Pallets and divider boards are never added together — they are counted in different units of usefulness, so a combined total would mean nothing.
Rates are taken from the totals, never averaged across deliveries — averaging weights a 3-pallet load the same as a 300-pallet one. Loads that have arrived but not yet been sorted are excluded, not counted as good.
A divider board has no repair path. It is good or it is scrap, and the database refuses a repair count on one — so that column is empty by construction rather than by coincidence.
Pallets, by month, with the shaded band showing where the true rate plausibly sits given how much was actually sorted that month. The dashed line is the scrap tolerance, .
That figure is our understanding, not Alistair's confirmation. How the tolerance actually works — per delivery, per customer, per month, and what "paid less in proportion" means in rands — is an open question. Until it is answered this line is a marker, and no rand amount is shown anywhere on this page.
Sorted by rate, which is the ranking everyone asks for and the one that misleads. Read the bar, not the number: it shows the whole range the sample is consistent with.
| Customer | Material | Loads | Graded | Scrap | Where the true rate sits |
|---|
| Customer | Material | Loads | Graded | Scrap | Where the true rate sits |
|---|
The same customers filtered on the bottom of the range rather than the middle. Everything here is above tolerance even on the pessimistic reading of its sample — which is the claim worth making a phone call about.
| Customer | Material | Loads | Graded | Scrap | Where the true rate sits |
|---|
Pallets only. This panel exists to say where to look. It does not say what is true, and the column that matters most is the one counting customers.
| Graded by | Loads | Customers | Graded | Scrap | Where the true rate sits |
|---|
The same customers, graded by two different people at different times. Holding the customer mix roughly constant is what makes this comparison worth drawing at all.
| Graded by | Shared customers | Period | Graded | Scrap | Where the true rate sits |
|---|
Two people grading the same customers at the same time is a roster, not a handover — nothing was held constant, because nothing changed. Shown for completeness.
| Graded by | Shared customers | Period | Graded | Scrap | Where the true rate sits |
|---|
The one measure here about Altitude's own operation rather than a customer's. Median days from arrival to grading, over deliveries.
A load checked and found clean is a zero. A load nobody has looked at yet is the absence of a grade. Merging the two destroys the rate, so this backlog is reported separately and excluded from everything above.
| Material | Loads | Quantity | Oldest | Newest |
|---|